Terms & Conditions
Last updated December 2023

Welcome to Cocobum The Edit. Please read our terms and conditions, and privacy policy carefully. When you use www.cocobum.com, you are subject and agreeing to the policies, terms and conditions of Cocobum Clothing LLC. We reserve the right to change any of these at any time.
By using www.cocobum.com, you represent and warrant that you have the legal age to buy online being more than 18 years old or are visiting our webshop with the supervision of a parent or guardian.

Cocobum Clothing LLC
Tax Registration Number: 100566565600003
Dubai, United Arab Emirates

Intellectual Property Rights
 
Graphics, images, design, trademark, software, HTML codes or any other content on www.cocobum.com belong exclusively to Cocobum Clothing LLC or its affiliates. Use of any content on this website without written permission is prohibited.

User Generated Content
 
You are solely responsible for any content that you provide us with. By submitting content as photographs, comments, reviews, or any other material through our website or any of our social media, you grant Cocobum Clothing LLC the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute and modify content in any form of media. In addition, if submitting any of these content on www.cocobum.com and its social media channels, you also grant us the right to use the name used to generate any type of this content. We reserve the right in our sole discretion not to publish or to remove any comment including those that we believe may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. If you have any complain on content rights and usage as mentioned above, please contact us on info@cocobum.com or +971 56 109 0990.
 
Third Party Sites
 
When using our website, you acknowledge that we are not responsible for the content provided through hyperlinks on our website to other websites or third parties.
 
Descriptions
 
At the time of publication on www.cocobum.com, all product descriptions as well as images are believed to be accurate. However, colors and resolution may vary upon your monitor’s display.
 
Privacy Policy
 
Please review our Privacy Policy here.
 
International Access
 
Any visitor of www.cocobum.com that accesses our website from outside of the United Arab Emirates, acknowledges to be responsible to comply with local laws and regulations.
 
Cocobum Clothing LLC prefers not to limit the sale of their brands to certain countries, however we need to honor our vendor’s wishes and comply with any regulations and law.
 
Authentication and Brands
 
At Cocobum The Edit, we understand the importance of authenticity and the value of well-known brands in the vintage fashion and beauty industry. We take great care in the authentication process of our vintage items and strive to provide our customers with genuine, original pieces from reputable brands. While we make diligent efforts to accurately represent the brands and labels associated with our vintage items, please be aware that some older or rare items may not have visible labels or tags. We cannot always guarantee the availability of specific brands or designer labels in our vintage inventory, but we assure you that all items are carefully examined for authenticity and quality, and we provide detailed descriptions to assist you in making informed purchase decisions.
 
Disclaimer of Warranties
 
Cocobum The Edit sells vintage items in their original, pre-owned condition, and these items often exhibit unique characteristics, signs of age, and individual wear and tear. As such, we expressly disclaim all warranties, whether express or implied, regarding the vintage items offered on our website. This includes, but is not limited to, warranties of merchantability and fitness for a particular purpose. While we make every effort to provide accurate descriptions and images of our vintage items, we cannot guarantee their suitability for any specific purpose or expectation. Customers are encouraged to carefully review item descriptions, photographs, and reach out to our customer service team if they have any questions or concerns before making a purchase. Cocobum The Edit is sells all items on this website “as is" and is not responsible for any discrepancies in vintage item condition or performance and does not offer warranties.
 
Limitation of Liability
 
Cocobum The Edit takes pride in curating a unique collection of vintage fashion and beauty items for our customers. However, in no event shall Cocobum The Edit, its affiliates, or its agents be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use of our website, the purchase of vintage items, or the performance of these items. While we strive to provide accurate descriptions and representations of our vintage items, we cannot guarantee their performance, condition, or suitability for specific purposes. It is the responsibility of the customer to carefully review item descriptions and photographs, and to contact our customer service team with any inquiries before making a purchase. We disclaim any liability for losses, damages, or expenses incurred as a result of the use or inability to use our products or services, and we do not provide any warranties beyond those explicitly stated in these terms and conditions. Customers acknowledge and accept these limitations when making a purchase from Cocobum The Edit.
 
Indemnity
 
By purchasing vintage items from Cocobum The Edit, you agree to indemnify and hold harmless Cocobum The Edit, its officers, directors, employees, agents, and affiliates from any claims, demands, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your use of our website or the purchase of vintage items. This indemnity includes, but is not limited to, claims related to product quality, authenticity, performance, and any disputes between customers and third parties. You agree to assume full responsibility for any actions or transactions on our platform, and you understand and accept that Cocobum The Edit is not responsible for any such claims, disputes, or issues that may arise in connection with your use of our services or vintage item purchases.
 
Force Majeure
 
Cocobum The Edit shall not be liable for any failure to perform its obligations under these terms and conditions if such failure is due to circumstances beyond our reasonable control. These circumstances may include, but are not limited to, acts of God, natural disasters, fire, pandemic, war, riot, strike, government action, power outages, and other unforeseeable events that make it impractical or impossible to fulfill our obligations. In the event of a force majeure event, Cocobum The Edit will make reasonable efforts to fulfill its obligations as soon as practicable after the force majeure event has concluded. However, we shall not be held responsible for any losses or damages incurred as a result of such events. We will promptly notify customers of any force majeure events affecting the processing and delivery of vintage items.
 
Orders
 
When you place an order on www.cocobum.com, you commit to buy the items in that order at the price indicated at the time of purchase including any delivery fees, taxes and custom duties where applicable. You order is subject to our acceptance and might be held for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and stock availability. Your order is only confirmed when you receive a notification from us. Any items held in your basket of wish list, will not be reserved and may be purchased by other customers.
 
Payment
 
When making a purchase of vintage items from www.cocobum.com, you agree to provide accurate and up-to-date payment information. We accept various payment methods as indicated on our website, and you authorize us to charge the total purchase price to the payment method you have selected. Prices for vintage items are listed on our website and may be subject to change without notice. All prices are in the currency displayed on the website at the time of purchase. By completing a transaction, you acknowledge your responsibility for the payment, including any applicable taxes and fees. Cocobum The Edit reserves the right to refuse or cancel orders in the event of incorrect or fraudulent payment information, or for any other reason as deemed necessary by us.
 
Cocobum The Edit partners with the trusted payment service provider Paytabs to facilitate secure and convenient online transactions. When using Paytabs as your payment method, you acknowledge and agree to abide by Paytabs' terms of service and privacy policy. Please note that any payment information provided when using Paytabs is subject to their terms and conditions and security measures. Cocobum The Edit does not store or have access to your payment information when processed through Paytabs, ensuring the utmost security and confidentiality. By choosing Paytabs as your payment method, you consent to your payment details being processed in accordance with Paytabs' policies and procedures. If you have any questions or concerns regarding payment through Paytabs, we recommend reviewing Paytabs' terms of service or contacting their customer support for assistance.
 
Pricing
 
Prices on our website are displayed in AED, EUR, GBP and USD and are inclusive of VAT at the applicable rates. Prices exclude any extra costs shipping fees, taxes or custom duties.
 
Sales tax and custom duties are calculated based on your location and is applied to the purchase price of vintage items as required by local and national tax laws. The amount of sales tax may vary depending on the specific jurisdiction and its tax regulations. Cocobum The Edit is committed to compliance with all applicable tax laws and regulations. It is the responsibility of the customer to review and understand the applicable sales tax rates and comply with tax obligations in their respective jurisdiction.
 
If you are paying with a credit that is not denominated in AED, EUR, GBP or USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
 
We can process your order in the next currencies: AED, EUR, GBP and USD. Products are priced in our base currency, AED. The current market rate, the rate at the moment of purchase, is used to convert AED to EUR, GBP and USD. When your local currency is different than the currencies we can process your payment in (AED, EUR, GBP or USD), the conversion is handled by your financial institution and might be subject to a small conversion fee.
 
Promotional Codes
 
Promotional codes are only valid in accordance with their terms. They are non-transferable, there is no cash alternative, can only be used once and cannot be used in combination with any other promotional offer.
 
Gift Messaging
 
Gift messages can be added to your order at check out and are free of charge.
 
Delivery
 
Orders are delivered worldwide, however subject to any shipping restrictions. Your order will be fully owned by you from the time we receive your payment in full and deliver them to you. Cocobum The Edit takes the utmost care in packing and shipping your vintage items to ensure their safe and secure delivery. Vintage items will be appropriately packaged to protect them during transit. We are not liable for any delays or damages that may occur during shipping, though we will make every effort to assist with any shipping issues that may arise. Please contact our customer service team if you have any specific shipping requests or concerns about the condition of your vintage items upon delivery.
 
The following delivery options apply:

Location Delivery Timescale* Cut-Off Time** Cost***
Dubai addresses Within 3 hours**** between 11am and 4pm (7 days a week)

FREE on all orders above 
500 AED

Shipping fee of 20 AED for orders below 500 AED

Other UAE addresses Within 1-2 working days Same day shipping if ordered before 4pm

FREE on all orders above 
500 AED

Shipping fee of 30 AED for orders below 
500 AED

International addresses Within 3-4 working days Same day shipping if ordered before 4pm

FREE on all orders above 
500 AED

Shipping fee of 60 AED and up for orders below 
500 AED


* Delivery timelines are estimates

** Orders placed outside of our ordinary working hours or after the cut-off time and/or on any UAE public holiday will be deemed placed on the first UAE working day following the date on which the order was submitted.

*** We reserve the right to impose a re-delivery charge where your order is not accepted at the address supplied to us on the confirmed date of delivery.

**** Please note that our driver will contact you through the phone number provided at checkout to inform you on the delivery of your order. After 3 attempts to deliver, your order will be returned to us and you should contact our team to arrange re-delivery or pick-up.

Orders can be picked up at our office address. Please contact us to schedule an appointment

If a package is undeliverable, the customer will be held responsible for any original, return or re-delivery charges. Cocobum Clothing LLC is not responsible for failure or delay of delivery for reasons outside our reasonable control.

Returns and Exchanges

You may return or exchange items subject to meeting the conditions set out in the Returns and Exchanges Policy. You must request your return or exchange within 7 days from delivery of your order. Returns or exchanges requested after 7 days of delivery of your order, will not be accepted. We offer returns and exchanges free only once per order. When you want to return your item, we offer store credits only. Please note we do not refund in money.

Items marked on more than 20% sale are not eligible for return or exchange.

We will only issue a refund or exchange when items are unused, with sanitary stickers (applicable for swimwear only) and original tags in place. Please take care to preserve any other product packaging. There will be no return or exchange on hats and jewelry. Returns that include any of the items that are not subject to return or exchange, that have not the required labels, sanitary stickers or is damaged or soiled, will not be accepted and will be returned to the customer and/or refund will be refused.

Please email info@cocobum.com if any of your items have been delivered without tags or sanitary labels in place or/ and if your product has a manufacturing defect.

Procedure for Claims of Copyright Infringement

Cocobum The Edit respects the intellectual property rights of others and expects our customers to do the same. If you believe that your copyrighted work has been used in a manner that constitutes copyright infringement on our website, please follow our designated procedure for reporting such claims. To initiate a copyright infringement claim, you must provide us with the following information:

  • A physical or electronic signature of the copyright owner or authorized representative.
  • Identification of the copyrighted work that you claim has been infringed.
  • Identification of the material on our website that you believe infringes on the copyrighted work, with enough detail for us to locate it.
  • Your contact information, including your name, address, telephone number, and email address.
  • A statement that you have a good-faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Please send this information to info@cocobum.com or contact us on +971 56 109 0990.

Upon receipt of a valid copyright infringement claim, we will take appropriate actions in accordance with applicable laws and regulations, which may include the removal or disabling of the allegedly infringing material. We will also notify the alleged infringer, who may have the opportunity to submit a counter-notification if they believe the material was removed or disabled in error.

Please note that filing a false or malicious copyright infringement claim may result in legal consequences.

These Website Terms are governed by the federal laws of the United Arab Emirates and the laws of the Emirates of Dubai and all disputes arising here under are subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.