Use the category links to browse through our beautiful items. You can also shop by designer, check the hot list or new in items. Once you have found an item you love, select your size and click on the ADD TO CART button underneath each item. Review the items in your shopping bag by clicking the SHOPPING BAG icon at the top of the page. Click on CHECKOUT to get your beautiful pieces in no time straight to your door!
You can shop www.cocobum.com without creating an account. However, when you register you will be able to enjoy some benefits as our electronic newsletters with new-in information, back in stock updates, invitations as for events, recommendations and reminders such as abandoned shopping carts.
Yes you can! Let us know through email@example.com and we will happily assist you.
When placing an order on www.cocobum.com, we accept: Visa, Mastercard, American Express, and online credit. In Dubai only, you can pay on delivery with cash (for orders up to AED 20,000), Visa, Mastercard, Mercury, Diners Club, Discover, Switch, UnionPay or JCB. Is the delivery address in Dubai and do you want to pay on delivery? Call or WhatsApp us on +971 56 109 0990.
We can process the payment of your order in the next currencies: AED, USD, GBP and EUR. You can change the currency of your choice at the bottom of the page. When your local currency is different than the currencies we can process your payment in, the conversion is handled by your financial institution.
We offer worldwide shipping. However, due to recent regulations, we are unable to ship to Qatar or Israel. Please contact us for more information on these restrictions.
Once your order has been dispatched, you will receive an email containing your tracking number.
Cocobum offers returns in exchange for shopping credit, or exchange free of charge. You must request your exchange or send your unwanted items back to us within 7 days from delivery of your order.
Items can be returned or exchanged by contacting us through firstname.lastname@example.org or +971 56 109 0990. We will reply you within 24 to 48 hours and provide you with the guidelines to send your item back to us.
Since we would like to make shopping at Cocobum a pleasant experience, we pay any taxes and duties for you.
To re-set your password, please follow the “forgotten password” instructions on the sign in page.
Yes you can! Click here and purchase your gift card!
Gift cards can be redeemed at the PAYMENT section at checkout. You will see the option to enter your gift card code and its security code. Here you type in the codes that you received by email. Once you hit the "APPLY" button, the total amount of your cart will be adjusted.
Yes you can! We offer you the option of purchasing our "Because you our special box" for a small fee. You can add your gift box by checking the "Please place my order in a gift box" box in your cart.
Yes! You can add your personal message in your shopping cart!
Promotional codes can be redeemed at checkout. You will see the option to enter a promotional/discount code. Here you type in the code. Once you hit the "APPLY" button, the total of your cart will be adjusted. You can only use 1 code at the time.
You can contact us through our contact page! We will be happy to assist you. email@example.com